The Agent Model, Perfected
Where most brokerages leave agents to struggle alone, CBS provides the infrastructure, technology, and dedicated support team that transforms independent agents into industry powerhouses.
Apply NowSomeone already caught it.
The Critical Support Team watches every load, all night, every night. Average response: under two minutes. Problems get solved before your customer — or you — ever hear about them.
0%
Growth in 12 months
Agent: $200K to $781K GP with CST0%
Year-over-year
Agent: $550K to $920K GP with CST< 2 min
CST response time
Average for exceptions and urgent issuesYou sell. We run the machine.
While others offer "support available," CBS provides a full-time, global operations team that works as a seamless extension of your business—24/7/365.
Carrier Management
Source and book carriers, negotiate rates, send confirmations, track performance and compliance, handle all carrier communications and issues.
Client Communication
Proactive status updates, real-time exception notifications, delivery confirmations, POD management, professional representation of your brand.
Exception Management
Monitor shipments for delays or issues, solve problems before clients notice, coordinate recovery solutions immediately, document all incidents.
Claims & Documentation
Handle freight claims start to finish, collect and organize all shipment docs, manage BOLs, PODs, rate confirmations, maintain audit trail.
Load boards, Highway, MyCarrierPackets and Google Workspace are covered.
Choose Your Model
CBS offers two commission structures. You decide which fits how you want to build.
70%
You handle your own operations. Book carriers, manage exceptions, handle claims. Full control, full responsibility.
- 70% of gross profit
- Full operational control
- Enterprise tech access
- You manage all operations
50%
CST runs your operations 24/7. You focus entirely on selling and client relationships. This is where agents scale.
- 50% of gross profit
- Full 24/7 CST operations
- Enterprise tech access
- CST handles everything operationally
- You sell. They execute.
No W2 brokers. Ever.
We're not splitting focus between employee brokers and agents. You're not second-class citizens here — you ARE the business model.
What Sets CBS Apart
We're not just another brokerage with an agent program. We built CBS differently from day one.
Founder-Operated
Built by a dispatcher and insurance agent who ran a box truck company. We've lived the grind and built the infrastructure we wished existed.
CST Included
Other brokerages charge extra for "nearshore support" or make you beg for help. CST is core infrastructure—24/7 operations are the foundation, not an upsell.
The agents who join CBS aren't looking for a side hustle. They're building real businesses.
A Tuesday, eighteen months in.
Sell until five.
Have dinner.
The loads keep moving.
Hear From CBS Agents
Mark Basarab
Agent since 2022
Mark Komarinets
Agent since 2023